Waukesha / Lake Michigan Water Supply Transition

The good news is that you will simply be able to adjust your Soft Water, Inc. system for the new hardness levels. The reason for this change is Milwaukee water is about ½ the hardness of our current water supply.

If you rent a system from us, we will be reaching out to make sure your system is adjusted properly. If you own your system, adjusting the softener will be very simple. For example, if you have one of our metered water softeners, you will be able to optimize it for the new water supply simply by changing the hardness setting (Blue display) or by doubling the gallons between regenerations (Red Display).

By making this simple adjustment, you will be able to increase the capacity between regenerations. In doing so, you will be saving yourself money on water and salt, while still maintaining all the benefits of zero (0) grain soft water.

If you still have questions, or for the most up-to-date information and videos on how to adjust your water softener, you can visit our website at softwaterinc.com or call us at 262-232-8096. Please be patient as we are anticipating a high volume of phone calls during the transition.

Thank you! Soft Water, Inc.